The IP-Enabled Set-Top Box Challenge: Solving for the Data Void That Cripples Operators


Service providers are losing subscribers to the cord cutting that results from the proliferation of IP streaming services, including off-the-shelf streaming sticks and Smart TVs. As providers enter the OTT market with IP-enabled set-top boxes (STBs), they face unique challenges because of unprecedented cost challenges, the complexities in providing TV-like quality across multi-modal delivery mechanisms, and ever more rich viewing experiences such as low latency, high frame rate, and personalized ads.

In this panel debate you will learn how service providers monitor and improve QoE on their IP-enabled STBs by solving these challenges through an Experience-Centric approach to Observability.