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What Every Business Can Learn From NBCUniversal’s Olympic Coverage
Quality of ExperienceAs millions of viewers worldwide marveled at the athletic feats during the Paris Olympics, another medal-worthy performance unfolded behind the scenes. NBCUniversal’s flawless delivery of thousands of hours of streamed content to tens of millions of global viewers wasn’t just a triumph of broadcasting—it was a masterclass in understanding user experience.
Conviva Honored with Data Streaming Case Study of the Year Award at Annual Confluent Current Conference
Quality of ExperienceRecognition reflects the company’s work with one of the world’s largest streaming media companies to ensure flawless streaming during the 2023 NFL season
Operationalizing Full-Census Data to Optimize Quality of Experience
Experience-Centric OperationsCustomers expect to get what they want, when they want it, at the lowest price. They expect the freedom to choose between thousands of products and configurations, while at the same time receiving suggestions and content intuitively tailored to their needs. And if a problem arises, they have the agency to quickly take their business elsewhere.
