In this series, my colleague Jason Bloomberg and I have defined quality of experience’ (QoE), discussed operationalizing telemetry data for QoE, and explored the dynamics of Time-State technology. All of which should help us break out of traditional thinking when optimizing how our critical customer-facing applications perform.

Explore Conviva’s 2025 predictions for the evolving digital landscape. Learn how superior app experiences, AI-driven insights, and more will redefine success.

Global Conviva teams united for the 2024 Hackathon, ideating creative and innovative solutions to elevate the Conviva Operational Data Platform. Learn more!

Sharing our insights and learnings from the journey of building LLM agents.

Time-series data is a familiar concept in the observability world. Every time an application or a system adds a record to a database or log file, it includes a timestamp that represents the precise time it created that record.

Here at Conviva, we aim to revolutionize traditional operations practices by putting the focus back on what matters most: Quality of Experience. Whether you're aiming to find and fix problems, plan for the future, or track performance changes, your decisions need to be based on Stateful Metrics that are made for the unique goals and nuances of your business.

Customers expect to get what they want, when they want it, at the lowest price. They expect the freedom to choose between thousands of products and configurations, while at the same time receiving suggestions and content intuitively tailored to their needs. And if a problem arises, they have the agency to quickly take their business elsewhere.

When booking a plane ticket on your favorite travel site, have you run into any of the following problems?

In this panel debate you will learn how service providers monitor and improve QoE on their IP-enabled STBs by solving these challenges through an Experience-Centric approach to Observability.

Conviva recently presented a paper on "SEAM-EZ: Simplifying Stateful Analytics through Visual Programming" at the premier international conference of Human-Computer Interaction, ACM CHI 2024. We showcased our novel “no code“ platform, SEAM-EZ, for creating stateful analytics. SEAM-EZ stands for Stateful Event Analytics Made Easy; a tool that makes what used to be a complex problem seem easy.

Here at Conviva, we aim to revolutionize traditional operations practices by putting the focus back on what matters most: Quality of Experience. Whether you're aiming to find and fix problems, plan for the future, or track performance changes, your decisions need to be based on Stateful Metrics that are made for the unique goals and nuances of your business.

Tune in to Conviva’s President and CEO, Keith Zubchevich, as he sits down with Alex Kantrowitz of Big Technology to discuss the complexity of delivering high-quality digital experiences to millions of users around the globe.

When designing a domain-specific enterprise-grade conversational Q&A system to answer customer questions, Conviva found an either/or approach isn’t sufficient.

CTOs and operational teams are facing two critical challenges: 1) high analytics and observability spend with low return on investment (or without the expected impact) and 2) low operational efficiency due to disconnected decision-making.