Life at Conviva
Measuring Quality Of Experience: Stateful Over Stateless Analytics
Quality of Experience June 12, 2024Today's operational intelligence solutions miss the mark on the most essential thing: quality of experience (QoE).
Newsroom
Conviva Wins 2024 Digital Innovator Award from Intellyx
Quality of Experience June 12, 2024Intellyx, now celebrating 10 years of thought leadership and analysis dedicated to digital transformation, today announced that Conviva has won the 2024 Intellyx Digital Innovator Award.
TV networks embrace AI at the upfront to improve audience targeting and commerce
Quality of Experience May 17, 2024When designing a domain-specific enterprise-grade conversational Q&A system to answer customer questions, Conviva found an either/or approach isn’t sufficient.
Improving LLM Output by Combining RAG and Fine-Tuning
Quality of Experience April 30, 2024When designing a domain-specific enterprise-grade conversational Q&A system to answer customer questions, Conviva found an either/or approach isn’t sufficient.
Driving Success With A Focus On Quality Of Experience
Quality of Experience April 9, 2024Businesses spend significant time and financial resources ensuring their backend systems don’t unexpectedly go down, preventing hundreds, thousands or even millions of users from accessing their service. Focusing on preventing outages isn’t a bad investment per se, as the backlash from subscribers during an outage can damage a business’s reputation and negatively impact its bottom line. However, brands often focus more on backend systems than preventing poor user experiences. This focus needs reversing.
Platform Engineering and GenAI: ‘Get Your House in Order’
Quality of Experience April 9, 2024User experience is increasingly magnified as we leverage digital platforms for everything. In an unfortunate twist, it's the user experience that too many digital businesses neglect while trying to stand out in today's hyper-competitive landscape.
How Conviva Uses Endpoint Event Data to Measure UX at Scale
Quality of Experience March 29, 2024Quality of experience aligns IT and engineering teams to true user experience (UX), refocusing observability to customer and business outcomes.
Next-Gen DevOps: Integrate AI for Enhanced Workflow Automation
Quality of Experience March 14, 2024AI’s increasing integration into the wider DevOps framework will bring about significant changes in the way we approach software development.
Heard on the Street – 1/25/2024
Quality of Experience January 25, 2024Welcome to insideBIGDATA’s “Heard on the Street” round-up column! In this regular feature, we highlight thought-leadership commentaries from members of the big data ecosystem. Each edition covers the trends of the day with compelling perspectives that can provide important insights to give you a competitive advantage in the marketplace.
Shifting The Focus To Experience-Centric Observability
Quality of Experience January 23, 2024User experience is increasingly magnified as we leverage digital platforms for everything. In an unfortunate twist, it's the user experience that too many digital businesses neglect while trying to stand out in today's hyper-competitive landscape.
