Conviva wins Real-Time Analytics Platform of the Year at 2025 Data Breakthrough Awards.

We’re proud to share that the Conviva Operational Data Platform has been named the Real-Time Analytics Platform of the Year by the 2025 Data Breakthrough Awards — a prestigious recognition that honors the most innovative companies, products, and technologies in the global data technology landscape.

In a crowded market of analytics and observability tools, the Conviva Operational Data Platform stood out for its groundbreaking ability to leverage and compute client-side data with ultra-low latency to connect customer experience, engagement, and technical performance with business outcomes — empowering businesses to deliver flawless digital experiences across apps and video platforms while customers and viewers are in session. This award validates the innovation behind our platform and our mission to help brands win in the attention economy.

Why the Conviva Operational Data Platform sets digital businesses apart.

Today’s consumers demand instant, frictionless digital interactions. Missed moments or lagging performance can mean lost revenue, dissatisfied customers, and damage to brand trust.

That’s where Conviva steps in.

Our Operational Data Platform leverages client-side telemetry for all users and devices, connecting customer experience, engagement, and technical performance with business outcomes, to enable product, engineering, and operations teams to monitor every user session, uncover hidden quality of experience issues, and take action at the moment it matters.

At the heart of the Conviva platform is our patented Time-State Technology®, which computes high-fidelity, stateful metrics from event-level data with 10X more efficiency than open-source alternatives. Unlike stateless metrics, which only look at individual events and data points in isolation (for example, the number of page views on a website, with each page counted separately), stateful metrics remember past events and their context to provide a more comprehensive understanding of user interactions and system performance.

Stateful metrics are crucial for use cases when duration, context, or sequence matters —such as helping product teams determine how long a customer sat in a specific state in an app (login, search, checkout…), and how that duration compared to the customer’s expectations.

The Conviva Operational Data Platform, powered by our Time-State Technology, gives teams the power to:

• Easily connect business KPIs with customer experience, engagement, application, and backend system performance by computing comprehensive client-side data with ultra-low latency to gain actionable insights and precise root-cause details—all without requiring data scientists.
• Identify up to 5X more opportunities for growth by analyzing micro-level customer cohorts to pinpoint outliers, proactively optimize experiences, and address critical issues quickly to maximize revenue and conversion.
• Reduce data ingest and associated costs by 50-80% by activating and analyzing only the data that matters to your customer experience and digital business performance.
• Save time and developer resources with server-side data activation that eliminates the need for manual, event-level instrumentation and semantic mapping inside client code.
• Conduct ad-hoc analysis faster and more cost-effectively without coding and additional fees.

Unlike traditional tools that rely on sampling or batch processing, Conviva provides true, comprehensive, real-time insights into how all your customers experience and engage with your digital products — and how that experience impacts business outcomes.

What this means for our customers.

With Conviva, teams gain an end-to-end view of the customer journey so they can prioritize the moments that matter most. Whether it’s reducing “Add to Cart” time, accelerating “Search to Play,” or evaluating the impact of a new feature, our platform powers insights and automation that lead to better experiences and revenue.

We’re honored to be recognized by the Data Breakthrough Awards and remain committed to pushing the boundaries of what real-time analytics can do for today’s digital businesses.

To learn more about how Conviva is redefining real-time performance analytics, visit our platform overview.