On-Demand Webinar

On-Demand Webinar – Leading with Data: Scaling Streaming Operations to Drive Growth

Imagine going from zero to 22 million subscribers in less time than it takes to complete a film degree at USC. Now, picture the challenge of flawlessly streaming major events like the Olympics, the Super Bowl, Premier League, and NASCAR. NBCUniversal’s streaming success is deeply rooted in exceptional operations.

Join our conversation with Marc Buono, Executive Director of Global Operations and Technology at Peacock. We’ll delve into his invaluable insights and best practices acquired while scaling NBCU’s streaming operations over the past decade.

Gain knowledge from his triumphs and lessons learned, and leave with actionable best practices on:

  • Designing and scaling operations to support massive subscriber growth
  • Activating streaming operations to enhance subscriber retention and minimizing churn
  • Adapting technology infrastructure and streaming processes for live, tentpole events

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Mastering Stateful Metrics: Your Key to Tracking Business KPIs

Operational Efficiency
Here at Conviva, we aim to revolutionize traditional operations practices by putting the focus back on what matters most: Quality of Experience. Whether you're aiming to find and fix problems, plan for the future, or track performance changes, your decisions need to be based on Stateful Metrics that are made for the unique goals and nuances of your business.

Operationalizing Full-Census Data to Optimize Quality of Experience

Experience-Centric Operations
Customers expect to get what they want, when they want it, at the lowest price. They expect the freedom to choose between thousands of products and configurations, while at the same time receiving suggestions and content intuitively tailored to their needs. And if a problem arises, they have the agency to quickly take their business elsewhere.