ABOUT CONVIVA

We revolutionize how businesses understand customer experience and engagement.

Trusted by companies like Disney, NBC, and the NFL, Conviva is the first and best place to go to understand and optimize your customers’ digital experiences to maximize satisfaction, conversion, and revenue. Our Operational Data Platform unlocks the power of full-census, comprehensive client-side telemetry—capturing all customer experiences across all devices and linking them to the performance of underlying services, in real time and at a fraction of the cost of alternative solutions.

Our unique approach can transform your
business operations.

Connect your entire operation (technical, support, and business teams) to true customer experience

Increase application performance and app store ratings

Release new features that improve engagement, conversion, and revenue

Cut customer support call handle times and improve customer satisfaction

Improve team efficiency and cross-team collaboration

Reduce big data analytics costs

7

Billion Sensors
on Devices

5

Trillion (Yes, trillion.)
Events/Day

12

Billion Metric Computations/
Minute

How do you connect your teams to every customer’s digital experience in real time?

Learn more about Conviva
Experience-Centric Operations.

Explore ECO