Is Poor Quality of Experience costing you more than you realize?

 

If so, it’s time to Be the first to know and the first to know why – from retail to transportation to media and entertainment experiences, from client-side telemetry to AWS CloudWatch, you can track QoE across all users and devices, in real time.

Date: July 10, 2024
Location: Jacob Javitz Convention Center, NY

There’s a reason the world’s leading B2C companies, including NBCU, Sky, Sling, QVC, the NFL, and MLB, choose Conviva to reduce customer support calls by almost 60%, increase watch time by 63% and decrease MTTX by 78%.   

Conviva is the world’s first Operational Data Platform, engineered to help technology and operations teams harness the power of full census client-side telemetry to identify and solve the Quality of Experience issues that connect user experience with system performance, and that are leaking revenue, conversion, and engagement.  

Find the 80% of experience issues your tech and ops teams are currently missing

We’re not talking systems outages. We’re not even talking about page load times or high CPU usage. We’re talking about issues in critical user flows that impact Time to Conversion and Time to Engagement, like Time from Add to Cart to Payment, Time from Flight Selection to Flight Purchase, and Repeated Checkout Failure Rate.

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Reduce MTTX by as much as 78%

Whether it’s an issue in the app, with third-party providers, or your own backend system, dive deeper into issues with automatic diagnostics that not only spot anomalies but also provide actionable insights into root causes. 

Reduce Tool Sprawl

Empower your teams with a single platform connecting user engagement, quality of experience, and system performance for both real-time monitoring and analytics use cases – all in a single, interactive user interface.

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Reduce Big Data Costs

Get native unification and synchronization of all data sets across your systems, allowing your technology and operations teams to connect cause and effect across system performance, user experience, and user engagement in real time. 

The world’s leading B2C companies trust Conviva.